I'm not appearing in the rankings

If you are not appearing in the rankings, it may be due to several factors. We advise you to follow these steps:

1) Check the Promotion Conditions:

৹ Our promotions may have different conditions.

৹ If you are not in the ranking, you may be in the wrong game or certain conditions may not be met. For example, there may be promotions that require a minimum bet or only consider the best multiplier, etc.

৹ Review the rules of each promotion by checking the Terms and Conditions of each before participating.

৹ To do this, select your preferred promotion on our promotional page and scroll to the end.

৹ The conditions of the selected offer will be indicated.

2) Check Your Settings:

৹ We recommend using Google Chrome first (our site is optimized to work with this browser).

৹ Clear your cache and delete your cookies using our article.

3) If the Problem Persists:

৹ If you still do not appear in the rankings, please contact us through our live chat or email (support@spinwiz.com).

৹ Make sure to provide us with as many details as possible, including the name of the promotion.

৹ We also advise taking a screenshot so that our agents have the maximum amount of information possible.

৹ Once all the information is received, our responsible department will get in touch with you.