I can't access my account

When you are unable to log into your SpinWiz account, an error message will appear.

This login failure could be due to several factors:

1) One of the entered details is incorrect:

৹ Incorrect password:

• If you no longer remember your password, we recommend that you reset it using the article "Change my password."

৹ Incorrect email address:

• If the email address entered during registration is incorrect, we advise you to change it using the article "Change my email address."

2) Inaccessible account:

৹ Closed account:

• If your account has been closed, we recommend following the steps in the article "Reopen my account."

3) Connection attempts exceeded:

৹ You have 10 password attempts:

• After 10 unsuccessful attempts, your account will be locked.

To unlock it, please contact us via our live chat or email (support@spinwiz.com).