Change My Personal Information

Changing your identity information requires verification. Follow these steps to update it:

1) Requirements:

৹ The document must be valid.

৹ Please submit one of the following identification documents:

• National ID card (front and back)
• Driver's license (front and back)
• Passport (including the signature page)
• Residence permit (valid for more than 10 years)

2) Contact Us:

🚨 Before sending your documents, please ensure they are clear, in colors, and have all four edges visible.

৹ Send us your identification document via live chat or email (support@spinwiz.com).

3) Request Response:

৹ Once we receive your identification document and explanation, our responsible department will review your request for changes.